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Privacy Policy

Privacy Policy

The HIPAA Privacy Rule

The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically.  The Rule requires appropriate safeguards to protect the privacy of personal health information and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records and to request corrections.

Red Apple Interactive Pharmacy takes the HIPPA Privacy Rule seriously and has made and continue to make every attempt to make sure this application does not violate these rules. For these reasons, we provide DE-IDENTIFIED HEALTH INFORMATION. 

De-Identified Health Information (DIHI) is:

  1.  NOT REGULATED by HIPAA 
  2. Cannot be used to Identify an individual.

Safeguarding your Protected Health Information is critical to our business. We have taken steps to meet these needs. Such steps as of 01/16/2018 include:

  • Texting Rx Review Codes ONLY upon your request as a patient of Red Apple Interactive Pharmacy, located in Roswell, GA.
  • Texting Rx Review Codes ONLY to the patient cell phone number we have on file. Provided at the time of patient registration. We DO NOT text Rx Review Codes to any phone number provided by any other means such as over the phone, website, text messaging services. You may request a code by these means but, the code will be sent to the cell phone number we have on file to prevent identity verification issues.
  • Requiring an additional layer of verification by confirming the patient's Date Of Birth (DOB). This additional verification measures also prevent dispensing errors by making sure we are filling prescriptions for the right individual.
  • The use of ONLY the patient's FIRST NAME throughout the Application. No other personal information is used. Note: The final drug information product does not have this information making it a De-Identified Health Information.
  • Any data related to a particular Rx Review Code is deleted on prescription pick-up or on exiting the application if at our Rx Review Bar. If the prescription is not picked up after 48 hours, the data and all information including the Rx Review Code is deleted.
  • The system that generates the ability to preview your prescriptions is TOTALLY different from the Red Apple Interactive Pharmacy's prescription dispensing and HIPPA regulated data entry, review and storage system. In other words, no one ever has access to your prescription history or medical records.


Terms Of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

Last Updated: January 16, 2018

By using the Service, you affirm that you are of legal age to enter into this Agreement. 

Welcome to Red Apple Interactive Pharmacy mobile application brought to you by Miles Connect LLC. You are attempting to (a) download or install (or have already done so) a mobile software application (the "App") and/or (b) access the website located at https://www.redapplepharmcy.com (the "Site") provided by Miles Connect LLC DBA Red Apple Interactive Pharmacy. Together, the App and the Site are referred to below as the "Applications." 

By downloading, installing or using the App, or accessing the Site, you agree that you have read and understood the following terms of use (the "Terms") and agree to be bound by them. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, PLEASE EXIT THIS PAGE AND REFRAIN FROM ANY FURTHER USE OF OR ACCESS TO THE APPLICATIONS, AND DELETE ANY COPIES OF THE APP IN YOUR POSSESSION OR CONTROL. When using or accessing the Applications, you agree that you must comply with any guidelines, rules, terms, and conditions applicable to such use or access that are posted by us, which are hereby incorporated by reference into these Terms, and with any applicable third-party terms of the agreement.

We may update this Agreement by notifying you of such updates by any reasonable means, including by posting the updated Agreement to the Site. Any changes in updating this Agreement will not apply to any dispute between you and us arising prior to the date on which we posted the updated Agreement, or otherwise notified you of such updated Agreement. The “Last Updated” legend above indicates when this Agreement was last changed. You should periodically review this page to determine if this Agreement has been updated. Your continued use of the Service following any updates to this Agreement shall constitute notice and acceptance of any such updates.

We reserve the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: modify, suspend or discontinue the Applications; charge fees in connection with the use of the Applications; modify and/or waive any fees charged in connection with the Applications; and/or offer opportunities to some or all users of the Applications. You agree that neither we nor any of our affiliates shall be liable to you or to any third party for any modification, suspension or discontinuance of the Applications, in whole or in part, or of any service, content, feature or product offered through the Applications.

DISCLAIMER; NOT A SUBSTITUTE FOR PROFESSIONAL HEALTH CARE OR ADVICE 

THE APPLICATIONS AND ANY INFORMATION CONTAINED ON OR PROVIDED THROUGH THE APPLICATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO WARRANTIES WHATSOEVER. YOUR USE OF THE APPLICATIONS IS VOLUNTARY AND AT YOUR SOLE RISK.

THE HEALTH-RELATED INFORMATION AVAILABLE THROUGH THE APPLICATIONS IS GENERAL IN NATURE AND IS NOT A SUBSTITUTE FOR PROFESSIONAL HEALTHCARE. IT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED, AND SHOULD NOT BE USED, TO REPLACE THE ADVICE OF HEALTHCARE PROFESSIONALS. YOU ARE SOLELY RESPONSIBLE FOR YOUR RELIANCE ON THE APPLICATIONS AND THE HEALTH-RELATED INFORMATION AVAILABLE THROUGH THE APPLICATIONS, AND FOR ALL DECISIONS OR ACTIONS RESULTING FROM YOUR USE OF THE APPLICATIONS AND ITS CONTENT, INCLUDING BUT NOT LIMITED TO ANY DECISION NOT TO SEEK OR REFRAIN FROM SEEKING ANY DIAGNOSIS OR TREATMENT. YOU ARE ALSO SOLELY RESPONSIBLE FOR YOUR DECISION TO USE THE SERVICES OF ANY PARTICULAR THIRD-PARTY PROVIDER. IF YOU HAVE SPECIFIC HEALTH CARE NEEDS, OR FOR COMPLETE HEALTH INFORMATION, PLEASE SEE A DOCTOR OR OTHER HEALTHCARE PROVIDER.

JURISDICTIONAL ISSUES 

The Applications are controlled and operated by Miles Connect LLC DBA Red Apple Interactive Pharmacy from the United States and are not intended to subject Red Apple Interactive Pharmacy or its affiliates to the laws or jurisdiction of any state, country or territory other than that of the United States. Red Apple Interactive Pharmacy does not represent or warrant that the Applications or any part thereof are appropriate or available for use in any particular jurisdiction other than the United States.

THIRD-PARTY PROVIDERS AND PAYORS

The application provides users with access to Manufacturer's Coupons online, Government Resources, Private medical resources, Health insurance copay programs, Payors. 

Red Apple Interactive Pharmacy is not responsible for and shall have no liability in connection with, any transactions or disputes between you and Third-Party Providers or Payors. If you have a dispute with a Third-Party Provider or Payor, you agree to release us (and our employees and agents) from claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including actual, consequential and punitive damages), arising out of or in any way connected with the use of the Applications or such disputes. You waive any provisions of any state, province, or country law that limit or prohibit a general release, including, if applicable, Section 1542 of the California Civil Code, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor."

THIRD-PARTY INFORMATION AND LINKS TO THIRD-PARTY WEBSITES (INCLUDING THIRD-PARTY PROVIDER OR PAYOR WEBSITES) 

The Applications may contain information concerning Third-Party Providers, Payors, and other third parties. The Applications may also provide links to third-party websites (including websites of Third-Party Providers or Payors) as a service to Third-Party Providers or Payors. Such information and links are provided for your convenience. MILES CONNECT LLC AND ITS AFFILIATES DO NOT MONITOR, CONTROL OR ENDORSE, AND ARE NOT RESPONSIBLE OR LIABLE FOR, SUCH THIRD-PARTY PRODUCTS, SERVICES OR WEBSITES OR THE CONTENT CONTAINED THEREIN.

LICENSE 

Red Apple Interactive Pharmacy grants to you a limited, royalty-free, non-exclusive, personal and non-transferable, license to install and use the App on a single personal mobile electronic device or smartphone owned or controlled by you solely for your own personal, non-commercial purposes, subject to your compliance with these Terms.

OWNERSHIP OF THE APPLICATIONS 

The Applications (including any content made available through the Applications) are the property of Miles Connect LLC dba Red Apple Interactive Pharmacy (or its licensors) and are protected by applicable intellectual property laws. The App is licensed, not sold, to you. You may utilize the Applications only as permitted by these Terms. You may not, and will not permit any other party to (1) modify, adapt, alter, translate or create derivative works of the Applications; (2) use or merge the Applications, or any component or element thereof, with other software, databases or services not provided by Miles Connect LLC; (3) sublicense, distribute, sell or otherwise transfer the Applications to any third party; (4) use the App as a service bureau, or lease, rent or loan the App to any third party; (5) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or structure of the Applications; (6) interfere in any manner with the operation of the Applications; (7) circumvent, or attempt to circumvent, any electronic protection measures in place to regulate or control access to the Applications; (8) create a database by systematically downloading and storing the Applications; (9) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or in any way gather the Applications or reproduce or circumvent the navigational structure or presentation of the Applications without our express prior written consent; or (10) use the Applications for any commercial purposes. You agree not to develop, distribute or sell any software or other functionality capable of launching, being launched from or otherwise integrated with the Applications. You may not remove, alter or obscure any copyright notice or any other proprietary notice that appears on or in the Applications.

TERMINATION 

Miles Connect LLC may suspend or terminate your use of or access to the Applications if you fail to comply with the Terms. Such suspension or termination may result in the permanent deletion of your information or other previously available content.

USER ACKNOWLEDGEMENTS 

You acknowledge and agree that you (and not Miles Connect LLC) are responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment, and services needed to access and use the Applications, and for paying all charges related thereto. Miles Connect LLC does not operate or control the Internet or your mobile connection, and therefore does not and cannot guarantee that the Applications will be error or virus free, invulnerable to hackers or other unauthorized users, or always available.

INDEMNIFICATION 

To the fullest extent permitted under law, you will defend, indemnify and hold harmless Miles Connect LLC and its affiliates, and its and their officers, directors, employees, agents and licensors from and against all claims, actions, liabilities, losses, expenses, damages and costs (including reasonable attorneys' fees) arising out of or related to your use of the Applications or any violation of these Terms by you.

EXCLUSIONS OF WARRANTIES 

Miles Connect LLC, Red Apple Interactive Pharmacy AND ITS AFFILIATES DISCLAIM ALL EXPRESS WARRANTIES, IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Miles Connect LLC AND ITS AFFILIATES WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY ERROR, DELAY OR INTERRUPTION IN THE APPLICATIONS OR ANY SERVICES. Miles Connect LLC AND ITS AFFILIATES MAKE NO GUARANTEE, REPRESENTATION OR WARRANTY REGARDING THE TIMELINESS, RELIABILITY, ACCURACY, COMPLETENESS OR USEFULNESS OF ANY PORTION OF THE APPLICATIONS OR ANY  SERVICES, INCLUDING THE CONTENT MADE AVAILABLE THROUGH THE APPLICATIONS OR ANY SERVICES, OR REGARDING THE AVAILABILITY OR APPROPRIATENESS OF THIRD-PARTY PROVIDERS OR PAYORS. YOU AGREE THAT YOUR ACCESS TO AND USE OF THE APPLICATIONS AND ANY  SERVICES IS AT YOUR OWN RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR DAMAGE THAT YOU MAY INCUR THROUGH USE OF THE APPLICATIONS AND ANY SERVICES, EXCEPT TO THE EXTENT THAT THE APPLICABLE LAWS OF A PARTICULAR JURISDICTION CANNOT BE WAIVED OR EXCLUDED BY AGREEMENT.

LIMITATION OF LIABILITY 

Miles Connect LLC, Red Apple Interactive Pharmacy AND ITS AFFILIATES MAY NOT BE HELD LIABLE UNDER ANY PROVISION OF THIS AGREEMENT FOR ANY CONSEQUENTIAL, SPECIAL, EXEMPLARY OR INDIRECT DAMAGES, OR FOR ANY OTHER DAMAGES OTHER THAN DIRECT DAMAGES, EVEN IF Miles Connect LLC KNOWS OR SHOULD KNOW THAT OTHER DAMAGES ARE POSSIBLE OR THAT DIRECT DAMAGES ARE NOT A SATISFACTORY REMEDY. THE LIMITATIONS IN THIS SECTION APPLY TO YOU ONLY TO THE EXTENT THAT THEY ARE LAWFUL IN YOUR JURISDICTION.

MILES CONNECT LLC MAY NOT BE HELD LIABLE FOR MORE THAN $10 UNDER ANY PROVISION OF THIS AGREEMENT.

EXPORT CONTROLS 

In choosing to access the Applications, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules, and regulations. You are also subject to the United States export controls and are responsible for any violations of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a "terrorist supporting" country; (b) on any of the U.S. government lists of restricted end users. We may limit the Applications' availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

MISCELLANEOUS 

If any provision of these Terms is found to be unlawful, void or for any reason unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provision. These Terms, together with all policies referred to herein, are the entire Agreement between you and Miles Connect LLC DBA Red Apple Interactive Pharmacy relating to the subject matter herein and supersede any and all prior or contemporaneous written or oral agreements or understandings between you and Miles Connect LLC DBA Red Apple Interactive Pharmacy relating to such subject matter.

APPLE-SPECIFIC TERMS AND CONDITIONS. 

In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, you acknowledge and agree to the following provisions with respect to your use of the version of the App that is compatible with the iOS operating system of Apple Inc. ("Apple"). Apple is not a party to this Agreement and does not own and is not responsible for the App. Apple is not providing any warranty for the App, except if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the App, including, without limitation, any third-party product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims to arise under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the App, including those pertaining to intellectual property rights, must be directed to Miles Connect LLC in accordance with the "QUESTIONS" section below. The license you have been granted herein is limited to a non-transferable license to use the App on an Apple-branded product that runs Apple's iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple's App StoreSM Terms of Service. In addition, you agree to comply with the terms of any third-party agreement that is applicable to you when using the App, such as your wireless data service agreement. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof. Notwithstanding the immediately preceding sentence, Miles Connect LLC's right to enter into, rescind or terminate any variation, waiver or settlement under these Terms is not subject to the consent of any third party.

QUESTIONS 

You may contact Miles Connect LLC at contactus@redapplepharmacy.com with any questions, complaints or claims regarding the Applications.

About

Red Apple Interactive Pharmacy App
Version 1.0

 This App is developed and provided to you by Miles Connect LLC DBA Red Apple Interactive Pharmacy. We are located at:

Red Apple Interactive Pharmacy,
1570 Holcomb Bridge Road,
Suite 200,
Roswell,
GA 30076.

Phone: (770) 518-8870, Fax: (770) 518-8871, Text: (470) 429-9861.

Web Address:
www.redapplepharmacy.com

If you have general comments and suggestions about this App, please contact us at feedback@redapplepharmacy.com.

Purpose Of This App:

This App is designed and intended for you, the user (our Patient), to review your prescriptions as the pharmacy (Red Apple Interactive Pharmacy) is filling it. The end result is:

  • Reduced Medication Errors. 
  • Reduced Dispensing Errors.
  • Increased Interactive Patient Engagement
  • Increased Medication Adherence
  • Know as much as possible about your medicine before you take it
  • Learn about the side effects, drug interactions, what to avoid and how your medicine looks like before picking it up.
  • Know what to do when you encounter any medication side effects
  • Have adequate resources available to you at time of prescription dispensing.

We hope you will find this application useful as we move our prescription dispensing process towards our innovative Patient Engaged Prescription Dispensing (PEPreD).